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Charges Explanation

The Empower Charges for Empower’s District Cooling Service is as follows:

1. Consumption Charge: 

According to meter reading, as and when you use the District Cooling Service, the meter will run and this is charged at AED 0.568 fils (Empower) and AED 0.563 fils (PDC) per RT per hour. It is billed in arrear at the end of each month.

2. Demand Charge:

This is a recurring annual charge, levied by Empower for providing District Cooling Service to the Apt., of AED 750 per Refrigeration Ton (RT) per annum, billed and paid quarterly in advance. It is billed in advance i.e. one month before the start on the quarter, for instance the demand charges for October to December are taken in the month of September and so on. It is calculated as follows:


  • Yearly Demand Charge: 6 RT (The RT load of  the A/C of your unit) * 750 = 4500 AED per Year.
  • Quarterly Demand Charge: 4500/4 = 1125 AED  per 3 Months

3. Fuel Surcharges:

Due to the steady increase in the fuel price experienced in the world markets a Fuel Surcharge will be included in the bill. DEWA will calculate this charge on transparent basis and the same will be passed on by Empower to its customers in the monthly bills of District Cooling Service. It is billed in arrear at the end of each month.

4. Meter Maintenance:

This is charged quarterly at AED 50 per 3 Months (Empower) and AED 30 per month (PDC) to cover the testing and maintenance of each meter installed in the unit. For Empower it is billed in the last month of each quarter i.e. the meter maintenance charge for the quarter of April to June is taken in the month of June.

5. Connection Charge:

One off fee to be paid by the First Owner to get the connection on which is different from the Refundable Security Deposit.

6. Disconnection Fee:

In the event of service disconnection due to non-payment of bills; “Disconnection Fee” will be added to the bill automatically which needs to be cleared along with the Total Outstanding Balance.

      •    Residential Units: AED 1000
      •    Retail Units: AED 2000

7. Administration Charge:

One off fee to be paid by the First Owner at the time of registration.

Note: For Monthly and Quarterly Charges please visit Empower Charges Calculator.


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