Sub: Federal Decree-Law No. (8) of 2017 for Value-Added Tax (VAT)
This communication is in reference to the Federal Decree-Law No. (8) of 2017 for Value-Added Tax (VAT) effective 1st January, 2018.
VAT is a consumption tax and will be charged at the standard rate of 5% on all goods and services in the UAE, except if zero-rated or exempted. In this regard, we would like to inform you that Empower’s services will be subject to the standard VAT rate of 5% effective 1st January, 2018.
Further, we would like to inform you that in case charges billed after 1st January 2018 includes services provided for the period starting in December 2017 and ending in January 2018, then the bill amount shall be split on a proportionate basis between 2017 and 2018 periods and VAT shall be charged on the proportionate bill amount relating to the year 2018.
Sub: Implementation of VAT charges and change in billing addressFurther, we would like to notify that effective 1st January 2018, bills shall be provided only to customers who are registered with Empower as the primary customer for District Cooling Services. Kindly note that we shall discontinue providing bills to tenants, through secondary billing address, occupying your property who have not registered with Empower.
Also, kindly note that effective 1 January 2018, Empower bills will be sent only to Primary Customer (owner of the unit/building), registered with Empower. The Secondary Customer of your unit (e.g. tenant) will receive bills only if he/she is registered with Empower.
We thank you for your understanding and cooperation in this matter and in case of any queries, please do not hesitate to contact us on 04-5592888 (Working hours during the holy month of Ramadan:Sunday to Thursday, 09:00am to 02:00pm) or email us at: firstname.lastname@example.org