The Registration Procedure for End-Users Services for Empower’s District Cooling Service is as follows:
Consumption Charge is billed based on district cooling usage recorded by the meter of the unit (set up at the premise), at a rate of AED 0.568 fils per RT per hour. It is billed in arrear based on the bill cycle.
This is a recurring annual charge, levied by for providing District Cooling Service to the Apartment/Unit, at the rate of AED 750 per Refrigeration Ton (RT) per annum, billed monthly in advance, based on the number of days in the month.
Example:
Yearly Demand Charge: 6 RT (The RT load of the A/C of your unit) * 750 = 4500 AED per Year.
Monthly Demand Charge for the month of January: 4500/365*31 = 387.50
Pursuant to recommendation of the Supreme Council of Energy in Dubai and with effect from 01.01.2011, DEWA is authorized to increase the Tariff by 15% in each of existing slabs of electricity and water consumption. Accordingly all District cooling companies correspondingly ensure that they transfer to their customers the tariff increase and actual Fuel Surcharge as notified by DEWA from time to time.
This is charged quarterly at the rate of AED 50 for 3 Months or AED 30 per month as applicable subject to the location, to cover the expenses of reading, testing and maintenance of the meter installed at the unit.
This is a one-time charge payable by the new unit Owner and unit Tenant wherever applicable at the time of registration with Empower.
In the event of service disconnection due to non-payment of bills, a “Disconnection Fee” shall be charged as mentioned below:
Reconnection shall be performed only on clearance of the total outstanding including disconnection charges if any, and a direct request from the registered account holder.
In an instance where the account holder requests for a meter test and should the meter be found to be without any fault, a meter testing fee of AED 160 shall be charged. However if the meter is found to be faulty, no such charges will be levied.
If the account holder requests for temporary disconnection, the same shall be performed at a charge of AED 150 per instance. Request for disconnection shall be processed only on settlement of total outstanding, if any. However, Demand Charges and Meter Maintenance Fee will be continued to be charged irrespective of the property is disconnected.
For Consumption/Demand Charges calculation Annually/Monthly please visit Empower Charges Calculator.
Each Charge/Service from the mentioned above is subjected for VAT of 5%