Please contact our helpdesk at +971 4 5592888 or through e-mail billing@empower.ae
Like any other utilities, Empower charges are linked to the cost of inputs and general inflation index and are subject to revision.
To save energy, you can control your consumption by optimizing the setting of your thermostat, reducing cooling losses through your windows, doors, etc. and make sure you turn off the cooling when not required.
Should you have any problems related to cooling services, please contact your building facility management.
You will be billed on actual basis, based on your metered consumption of cooling services.
The RT of your unit is pre-determined by the Developer depending on your unit area and premise type.